TexasCHLforum.com

The corporate policy is problematic to use a Social Justice euphemism. The clerk is trained to de-escalate, but it takes two to tango. What if the robber is high as a kite and does not de-escalate? Is the corporate policy to die with dignity? The employer has an obligation to provide a safe work environment for the employees. Exposing them to criminal hazards is a major risk. De-escalation only works if the robber follows suit. The employer should provide the clerks with the security of a bullet-proof enclosure, hire armed security monitors, or allow clerks to have personal protection equipment such as handguns.