Search found 3 matches

by BSL-4
Sat May 31, 2014 4:44 pm
Forum: The "Waiting Room"
Topic: "Waiting Room"
Replies: 6683
Views: 1530563

Re: "Waiting Room"

It would be great to have a stickied thread of helpful numbers when contacting the folks in Austin. :cool:
by BSL-4
Sat Apr 12, 2014 12:45 pm
Forum: The "Waiting Room"
Topic: "Waiting Room"
Replies: 6683
Views: 1530563

Re: "Waiting Room"

MrJohnsonx3 wrote:I'd found the phone number of (512) 424-7293 on the DPS website, is that the correct number? I've tried for a few days to reach an agent however everytime I get a recorded message of "due to high call volume our agents are unable to assist you at this time ..." There's gotta be a better way... right? does anyone have an extension I can call?

-MJ3
That is the right number. People have continually tried calling, and some have had luck reaching an actual person. I'm not sure if you'll be able to get someone's direct extension once you reach a person, but getting their direct email address seems to be the norm (if you get someone who will help. It's a crap shoot.)
by BSL-4
Tue Mar 25, 2014 1:28 pm
Forum: The "Waiting Room"
Topic: "Waiting Room"
Replies: 6683
Views: 1530563

Re: "Waiting Room"

The person who processed my fingerprints told me the photo they took went with the fingerprints (so they know what the person looked like), but the CHL would use your DL photo.

*Edited to add: My CHL came today and it has my DL photo.

Return to “"Waiting Room"”