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The supervisor came through, I am now waiting for background check to be completed. Any idea how long they usually take for a "good guy"?

I called twice today. During the second call I asked to speak with a supervisor. She was polite and asked for general info. She was able to find a actual problem with my submission. Fortunately she followed thru and had me forward my jpeg's to a supervisor. For some reason the initial receiver of my documents could not open the jpeg files so my info just sat there. It really irritated me off that I was not notified.

The supervisor has already responded and will have this taken care of today or in the morning. That is service.
Now back to the real waiting game.

Well I finally talked to someone who cares - Rebecca. She actually investigated my file that has been received since Jan 29th. She was unable to open my jpeg files that contain the papers required. She had me email the info directly to a supervisor who will let me know in the next hour if he can open the files and proceed. To the two idiots that I talked to previously, well I don't really want to type what I think of them. Persistence I guess is the key. Took several times of calling till I was able to get on the waiting line this afternoon. Nelson

Nothing today.

First time for both of us. My mail comes in the afternoon today so just maybe...

New guy here. Submitted all document via email / DPS website Jan30th. Received confirmation email. Called last week to confirm I was not missing any documentation and was told everything was being processed. Now my father submitted his two weeks later than me buy mail. Received a letter back that they did not receive his handgun class paper, re-submitted that paper. Today he received his license. How did his process go faster than mine? Possibly due to his being a Vietnam Vet?
Nelson