dcarter wrote:To all members of this noble waiting room -
Here's what I've learned: , submitting a question for "status" via the web site "
https://www.txdps.state.tx.us/rsd/contact/default.aspx" is a complete waste of time. You don't get a response. Calling prior to day 60 is also a waste of your time because all they will tell you is WAIT (although if you ask they CAN tell you what documents have been keyed ... but that does NOT mean they've keyed all your documents (Yes, that's crazy but it's a fact of their process!)).
ADVICE When you reach the 60 day mark after submission, you need to call and politely tell them this fact. I did that on day 60, and was transferred to a "specialist" who told me they were still processing January applications (which leads me to believe they are all in one big basket somewhere). However he did ask me to email all my forms to him and he would process that day ... I did ... and he did!
If you've been longer than 60 days - call and do whatever you can to speak to a specialist and get some action!
Good Luck! 
Thanks for the advice. It's bad that we all have to wait so long for plastic that looks like it appears randomly without regard for who applied when...very frustrating.