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Return to “New Alien Gear Cloak Tuck 2.0”

by harv418
Wed Aug 12, 2015 4:52 pm
Forum: Holsters & Accessories
Topic: New Alien Gear Cloak Tuck 2.0
Replies: 24
Views: 10075

Re: New Alien Gear Cloak Tuck 2.0

I am in the process of returning my 2.0 backing due to the plastic liner breaking. I sent a note to AG on Thursday evening about 8:00 Central. By 7:00 AM Central on Friday, I had a return email with 2 options:
1. Free replacement of my 2.0 backing 0r
2. and $11 upgrade to the 3.0 backing.

I called them on Monday, and I have already received notification that my order is in work.

Customer Service is spot on where it needs to be. Not only are they sending my a 3.0 backing, but an additional Hardware Kit with it.

For those that say it closes, it is not the molded plastic that gives, it is the backing... My only complaint about the holster is that it is that flexible. However, the fact that it is not hot and getting slimy when I sweat makes that a huge plus for me as well.

I would give them a call and see about replacing your Cloak 2 backing...

Return to “New Alien Gear Cloak Tuck 2.0”