TexasCHLforum.com

Last post for me waiting... wife told me it was in the mail today.

All mailed 1/13/2014

Plastic in mailbox 3/7/2014

53 days.

Just a quick note about customer service of DPS.

I sent two requests a week apart for verification that materials were at least received. I had no intention of these requests making any impact, but it made me feel better to at least be able to act.

The response to the first request came a few days after my online update. Standard form letter saying wait 8 weeks, blah blah.

The response to my second request came this morning. Keep in mind my status update to mailed on 3/1...

"Thank you for using the Regulatory Services Division’s website. Our records indicate your application has not began the process"
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"Right now it takes 8-10 weeks for our office to confirm receipt of your mailed in or emailed materials. It is normal for you not to see a status of your documents being received online for the 8-10 week timeframe. Once we enter your documents in our system and begin processing, you will see status change on the online status check."

So just an FYI, your emails fall on deaf ears, in my experience. They don't even LOOK. If the gentleman who sent me this response this morning had taken a couple of seconds he could have saved himself a few seconds of copying and pasting his canned response. I don't know why I expect government services to be any better than fast food service, but it really bothers me when people are so jaded they don't even do their jobs.

If you are really concerned, call and hope you get a caring representative.

I feel bad posting this while so many others have heard nothing, but I was updated to mailed on 3/1. I assume that means it was sent the day before since that was a Saturday?

I wouldn't have expected this, but the wait between being updated to mailed and plastic has so far been worse that the wait for them to start processing my app. Hoping to have my permission slip from uncle Tex in my mailbox today...

Ryansdaddy wrote:Next it is off to find a IWB holster for my weapon that is comfortable to wear over long periods of the day.
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Don't want to drag this off topic, but if you have not found a good IWB yet, I would check out the Comp-Tac MTAC.

http://www.comp-tac.com/catalog/product ... ucts_id=95" onclick="window.open(this.href);return false;

Very pleased with mine.

Application : Received
Fingerprints : Complete
Affidavits : Received
DL or ID : Valid
Citizenship : No documentation required
Passport photo holder : Received
Photo : Received
Proof of Classroom training : Received
Proof of Proficiency training : Received
Fee : Received
Background Check : Completed
Concealed Handgun License : Manufacturing Pending


Update to manufacture pending this morning. Looks like I'll be leaving you all in the waiting room shortly.

FYI... The site updated for me this morning between 6:00am central and 6:30 central. YMMV.

manbearpig wrote:Been on "Mailed" for two days. The suspenseful wait is killing me.

Hey mine is still sitting on BG check. I feel like I am waiting for them to tell me I have a warrant somewhere...

jerseytexan wrote:First Update & manufacture pending 2/25. Mailed 2/26.

Wow! Congrats! No such luck here. Status update same day as you, but BG still under review. No criminal history excluding 3 or 4 moving violations in my life (a couple were deferred), 3 addresses in the same county over the last 10 years. I don't mind, though. At least I know they have all my paperwork, so I can breathe easy.

Glad to see so many of us got good news this morning. Wonder how long the BG will take?

Guess I just needed to get online and talk about it to get the ball rolling...

Application : Received
Fingerprints : Complete
Affidavits : Received
DL or ID : Valid
Citizenship : No documentation required
Passport photo holder : Received
Photo : Received
Proof of Classroom training : Received
Proof of Proficiency training : Received
Fee : Received
Background Check : Under review
Concealed Handgun License : Print pending completion of application review


Never did get an email back on my requests, maybe that just kicked it loose?

First time poster, just adding my two cents:

Submitted docs via snail mail 1/13/2014, received per tracking information on 1/15/2014. No update online, nor response from DPS on requests for confirmation of receipt on 2/17/2014.

I am curious to see if the rapid turn around for some of you who submitted online carries over to those of us in the stone age. (In my defense I thought that I had read somewhere that online submission was for renewals only.)

Good luck and happy waiting, all.

Jesse

:edit for readability: