Search found 3 matches

by tjcrosson
Fri Feb 28, 2014 1:18 am
Forum: The "Waiting Room"
Topic: December Waiting
Replies: 203
Views: 41227

Re: December Waiting

I agree with speaking to a supervisor...they did not have my CHL-100 after I sent it in via online and got a confirmation saying they had all that they needed. The first person I talked to said well go online and re submit it and then wait...I said absolutely not and to let me speak to a supervisor cause they made a mistake sending me the email saying they had everything. Supervisor told me to send it to his person email, this was Monday morning and my status was waiting on materials blah blah blah....Tuesday it said Manufacturing pending and Wednesday it was mailed. Talking to a supervisor does great things! be nice but be demanding especially if they messed up and it has been excessively long.
by tjcrosson
Mon Feb 24, 2014 10:03 am
Forum: The "Waiting Room"
Topic: December Waiting
Replies: 203
Views: 41227

Re: December Waiting

VICTORY! So today I called DPS and when you select option 1 to talk to CHL department it says they can't take calls so just call back and press 0 until you talk to someone. I told them I submitted everything on Dec 1st, 2013 and got a confirmation email on Jan 14th, 2014. Well the first person I talked to said sorry we don't have your CHL-100...apparently when I uploaded it online it was uploaded but I did not "save" it before hitting submit. Well the e-mail on the 14th said no further action is required on my part so I asked what they would do for me? The first guy said re-submit online and wait with everyone else. I wasn't satisfied so I asked to speak with a supervisor. I talked to him and explained everything and he asked if I still have the CHL 100 on my computer...obviously I do and he said to email it to his personal email. I then asked how long it would probably be and if I was going to be at the back of the line...He said we can probably be printing your license TOMORROW! Who knows if that will really happen but I will re-post with updates. So if you have been waiting as long as I have a call might be warranted cause there may be a mistake. Can't wait to get it and go celebrate with buying a new handgun!

Go Texas, best country in the world!

Also, everyone that I talked to was very nice and a Texan. Not some person overseas...they are doing something right.
by tjcrosson
Mon Feb 17, 2014 12:46 pm
Forum: The "Waiting Room"
Topic: December Waiting
Replies: 203
Views: 41227

Re: December Waiting

So I submitted all of my paper work on December 1, 2013. I did the class Nov. 9th, the application online on the 10th and finger prints a few days later. I used the online submission on December 1st and that was when I had everything turned in. I got an email confirming my submission went through that same day. Then on 1/14/14 I got this email "Thank you for using the Regulatory Services Division’s website.

We have received the necessary information for your CHL application. No further action or documents are required on your part at this time. A specialist will review and process your application. If anything further is missing we will contact you by regular mail. The online status of your application will likely update just before the process completes. This can take up to 8 weeks from when your last documents were submitted.

Please allow staff sufficient time to continue processing your application. For more information on status changes and updates visit http://www.DPS.Texas.gov" onclick="window.open(this.href);return false; or go to the Status Check link.

For security reasons, please do not respond to this email. Should you need further assistance, please return to our web page at Contact Us to securely submit additional inquiries. To help us better serve you please copy and paste any previous messages into the new message.

Regards,"

My status online says: "License Status: Application processed online. Concealed Handgun Licensing is waiting on the receipt of required materials. Once the application and materials have been received by Concealed Handgun Licensing and processing has begun, a more detailed status will appear on this page."

I just want to make sure that I haven't forgotten something. It seems people have submitted later than me and already have their plastic! At least an update online would be awesome. I have been following this forum a lot and am just confused why others after me are getting theirs first.

Thanks for the input!

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