Customer service is, by definition, the hired help they use to deal with people like you and me. I always start with this premise...that I do not want to talk to the person they want me to talk to. Those are the "pat you on the head" people. I want to talk to someone with more muscle.Mike1951 wrote:My experience with HEB customer service was entirely different.rvsullivan wrote:Just made a call to H.E.B. corporate to ask about the 30.07 postings in their stores. The representative at Customer Relations first told me they were a privately held company and could make any decision they wished about open carry. I agreed with her and explained they were affecting licensed carry holders. She then switched over to they were following TABC rules in that they sold alcohol and were prohibited by law from allowing open carry. When I disputed that and told her all her stores were Blue licensed she hung up on me!!
A very personable young man assured me that HEB had no issue with concealed carry.
I thanked him.
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