TexasCHLforum.com

As we have mentioned in emails and on our website we are a small tactical manufacturing company. You may already know current political legislation and scares of weapons bans or seizures have caused alarm in our country for good reason. This alarm has cause a buying frenzy on weapons and all associated products.

You may have noticed you can't just walk into Wal-Mart anymore and pick-up your favorite ammo whenever you want to, because the shelves are bare. The truth of the matter is 2.5 million people and growing in American have attempted to or actually purchased a firearm recently since the "scare".

In fact if you will take a moment to look around the internet at product availability you will see most companies are back ordering or indefinitely sold out of most ammo, most firearms and many accessories.

I'm telling you all this to tell you that we have received an indescribably enormous amount of orders since November of 2012 and it keeps increasing. Being a small company we have had to hire and train more help which takes time (you can't learn to make a custom holster overnight). We have had to increase production and purchase the associated tools, software and supplies to do so.

We also, just like all other companies cannot gear up too high, too fast or we end up putting ourselves out of business when the "scare" and buying frenzy is all over with in a couple months.

All of this results in long handling times because we are working around the clock on an enormous volume of orders and we need your patience.

Most all of you are reasonable and patient and we appreciate that very, very much, and we will get your order out as soon as humanly possible.

However, some of you have sent less than reasonable emails and even threatening emails of slander and abuse that we just won't acknowledge or respond to. If you find yourself getting to the point where you have to send rude or threatening emails please just send the "cancel my order" email and we will be happy to do so.

We are not a member of the BBB, but the BBB is aware of the situation in our country currently concerning slow, backordered and extended delivery times on firearms and firearm products and accessories. Just so you know, we ignore any BBB complaints right now as they just aren't valid in this peculiar time in our nation. If you get to the point where you want to complain about customer service please just sent the "cancel my order" email and we will be happy to do so.

Along the same lines, if you get so frustrated with your order that you decide you want to vent your frustrations on YouTube, Facebook, your favorite Forums or Blogs and needlessly slander or malign our company, please just send the "cancel my order" email and we will be happy to do so.

In short, we love making our customers happy with excellent customer service and prompt manufacturing and delivery times, BUT it is impossible right now to do so. If you are able to be patient we will get your order out to you and keep you updated from time-to-time while you wait.

We will send you tracking information as soon as your order ships.

We anticipate our order delivery times to increase dramatically over the next two weeks as our manufacturing volume increases and consequently our daily shipping volume increases.

Thank-you again for making the choice to defend yourself and those you love.

God bless you and yours,
Anthony Battaglia - TactiPac

please see below

also our phone number that we aren't able to answer right now: 225-772-8032 (provided on all our order invoices to our customers).