Pawpaw wrote:KaProw wrote:I submitted mine in april. been under review status since may. I've called multiple times and keep getting told they have 180days. I asked which statute that was and of course they couldn't find it. not my first renewal, I don't understand what the problem is.
GC §411.185 wrote:GC §411.185. LICENSE RENEWAL PROCEDURE.
(e) The department shall renew the license of a license holder who meets all the eligibility requirements to continue to hold a license and submits all the renewal materials described by Subsection (a). Not later than the 45th day after receipt of the renewal materials, the department shall issue the renewed license or notify the license holder in writing that the department denied the license holder’s renewal application.
I know, and I mentioned that on the phone. it had no effect. I did find this while scanning the statutes PDF
GC §411.176. REVIEW OF APPLICATION MATERIALS
(d) On receipt at the department’s Austin headquarters of the application materials and the result of the investigation by the director’s designee, the department shall conduct any further record check or investigation the department determines is necessary if a question exists with respect to the accuracy of the application materials or the eligibility of the applicant, except that the department shall complete the record check and investigation not later than the 180th day after the date the department receives the application materials from the applicant.