Yep, the jester shows I was joking. When I was teaching officers, we would stress that the standards for good customer service would help improve relations and save them from complaints. Even if the customer was being arrested there is no reason to call him names, insult him, handle him roughly, etc. But if the customer was being arrested, it did mean he had been wrong.TheGasMan wrote:I can't imagine why there is a such a negative sentiment towards so many LEOs. I hope you were joking with this statement.srothstein wrote:That was one of the things I loved about being a police officer. It is the only job I know of where the customer is always wrong.APynckel wrote:Sometimes the customer ISN'T always right though.
And no, not every customer gets arrested. Victims and witnesses are also customers. But reminding officers that their customers can be wrong helps get them to start thinking in terms of customer service and treating people properly.