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You could always try tightening it yourself with a hair dryer if you see the areas where it begins to slide, but I think Crossbreed could give you better instructions. As mentioned above, see if it slides when it is on your body, as your holster should form around you, creating extra retention. The leather will eventually shape itself, and I would think this would solve the problem. As with any of these companies, they will work with you and refund your money if you send it back.