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This is hard to follow, and some people, including my son, refuse to believe it. But here goes: We had a second home in a resort area. We had a box at the U.S. post office. They also delivered to street addresses, but not in my area. I would order a replacement part over the phone. I would be told that they use only Fedex. I would ask them to include my US mail box number on the outside of the box. They would say that company policy does not allow them to do that. Only the regular Fedex label. I would tell them that there was a 50-50 chance the package would be returned to sender, and they would say that they don’t care. Here is what would happen: The Fedex delivery office in the area had an agreement with the local US post office. If the Fedex truck driver felt like it for any reason, he could dump his load at the US post office, and they would deliver the packages for him. If the address on the label happened to be one that US post office does not deliver to, like mine, US post office would hold the package for 3 days and then return it to sender.
The workers at the US post office told me that, even though they could cross check to note their P.O. box number for me, they are not paid to do that, so no go. I was told that I could show up every day, get in line, and ask if there was a package to my street address, to catch the package before it is returned to sender. One of the employees actually told me that if I could be there while the Fedex truck was unloading, I could watch for my package, and they would let me have it. Mindless! I had two kinds of replacements parts returned to senders during one stay there. Oh, yes. I stopped at the Fedex office and asked an employee how I could solve my problem. He swore that their drivers never dumped their load at the US post office. So there.