I called and talked to a lady today who told me it should be completed by Friday. She said to call them back if it isn't. She told me that's how long it's taking right now. I bit my tongue and didn't tell her that everyone who I took the class with (and mailed their stuff after I did) had already received their plastic. Some almost a month ago. I should have figured out I was in the slow stack when it took over 3 weeks to be updated to received.