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txtaxman wrote:On September 28th I went to the DPS/RSD's "Contact Us" and reported that I get an error when I try to submit an Instructor Renewal Application. I also requested assistance.

A week has passed and the error still appears. Since there has been no response from DPS/RSD, this morning (Oct 5) I called. The young lady who took my call confirmed that they are having trouble with on-line renewals and said they hope to have it fixed by October 7th or 8th.

This morning (Oct 9) I still get the error, and I still have not heard from the request for assistance I submitted via the "Contact Us ".

On September 28th I went to the DPS/RSD's "Contact Us" and reported that I get an error when I try to submit an Instructor Renewal Application. I also requested assistance.

A week has passed and the error still appears. Since there has been no response from DPS/RSD, this morning I called. The young lady who took my call confirmed that they are having trouble with on-line renewals and said they hope to have it fixed by October 7th or 8th.

I asked about submitting a paper Renewal Application, and she said to mail in the following: CHL-77, CHL-85, CHL-86, and CHL-90.

If the DPS/RSD web site is not fixed by October 8th, I will submit the paper application along with payment and Pistol Instructor Certification.

This morning I attempted to start the on-line renewal of my CHL Instructor Certification. The system let me log in and verify my information. It also let me check that I agreed on the affidavits, but when I tried to continue, I got an error with the following comment: "An error has occurred with the application." I logged out and tried again three times with the same error.