TexasCHLforum.com

Shouldn't need to be. The 60-day timeframe is the law; everyone applying for an LTC should have a basic familiarity with the DPS administrative process.

Scott B. wrote:30 days is what the state says in the FAQ section (I believe, or it's elsewhere on there) that they'd prefer you wait before calling.

Call in the morning, 7:01 or so is good, when they first open the call center.

https://www.txdps.state.tx.us/ wrote:3. Once I submit my application, when should I expect to receive my license?

DPS will make every effort to issue your license within 60 days of receiving the completed application packet. If the application is incomplete or requires additional information to complete the background check, you will be notified in writing. [Nothing in the FAQs or the law says anything about 30 days.]

GC §411.177. ISSUANCE OR DENIAL OF LICENSE

(b) The department shall, not later than the 60th day after the date of the receipt by the director’s designee of the completed application materials...

The statute is a 60-day period before issuance or denial.

Not beatin' up on you, but we hear whining all the time about how long the process takes, folks unhappy that they don't have their plastic in four weeks because their uncle's cousin's friend knew a guy who got his in 30 days. And this Topic title brings it home.

Guess what? The DPS is staffed like any other office. If you bill a company net-60 and start telephoning them after 30 days asking where you're money is, you're taking time-cycles away from those very same people who would otherwise be processing your payment.

Same with the DPS. Some gripe about the cost of an initial LTC, but how is DPS going to pay for the personnel who have to answer the phones and research inquires from folks who are nowhere near the 60 days allowed by law unless they can accommodate the cost with the LTC revenue?

Please, please, people. Relax. Unless you've passed the 60-day mark with no response, just have a nice cup of herbal tea and hit the range to ping some steel.

Calling or contacting DPS prior to that 60-day marker is a waste not only of your time, but of the time and expenses of the DPS personnel who are trying to process your application.

CaptKirk wrote:

infoman wrote:Dec 2 is too early to call, I'd call 1st of Feb if I were you.

I submitted mine 3 days after her and have my license in hand. I started calling January 5

Why would you begin calling DPS 30 days after your material was submitted unless there was a known issue or response required?