TexasCHLforum.com

Hello all!

New to the forum and right away this topic hit home, unfortunately.

Application mailed and fingerprints submitted on July 19, 2011. I called in on August 3rd to check on things. CHL agent informed me that they had not received my fingerprints. I provided him with TSN#. He told me to check back in a couple weeks, that they were having IT problems with some fingerprints. Called back 3 weeks later, still no change in my status. Agent informed me that the problem should be resolved "any day now"! Called back again on 9/2, only to be told again that it should be taken care of very soon. At this point I am beyond frustrated! It has been 5 weeks since they started working on recovering my fingerprints and I have yet to get a solid answer out of them as to when this will be resolved.

Is anyone else suffering from the same ill fate as me? Is there anything else I can do to speed this up? I am looking for advice and opinions please!