TexasCHLforum.com

My wife submitted her renewal in July and had to get another set of fingerprints since she faild two initial fingerprints with the original application years ago (it's a genetic thing with her family.) Of course she failed the recent fingerprints and the contractor kept bugging her to get a second scan.

Dear wife called DPS and actually manager to talk to humans on two different occasions. One person said she didn't need any more fingerprints, period. The second DPS person said she only needed one more fingerprint scan. . Anyway, her renewal LTC arrived a couple of weeks ago (her CHL expired end of October!)