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Since we travel so much, we've used a mail forwarding service in another state for about six years. Every two weeks our forwarded mail arrives via USPS Priority Mail. 99.99% of the time our mail package arrives two to three days after being sent, it's really quite impressive. I think once or twice in in six years it took five or six days for some unexplained reason.

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Now FedEx - oh my gosh. Their service out here in ranch land is horrible. Recently FedEx dropped off some packages for us and included in the bounty were two long square boxes that belonged to a person in Doss, about 30 miles away. I called FedEx and explained the situation to the snippy woman in their call center and she said they would pick it up. I put the boxes by our gate and they didn't come the next day to pick them up.

I called FedEx again and said they weren't picked up, yada, yada, yada. Two or three more days passed and they were still a no-show . My wife finally called the guy who was waiting on the packages and arranged to meet him to hand them over.

And then even though they have our gate code, they will drop stuff over the fence instead of driving the 600' to our house and more than once we've gotten a package for a nearby neighbor.

The bizarre thing is even though there's a FedEx service center in Kerrville, our deliveries come out of Austin .

They might be efficient in cities but their rural service stinks big-time.
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I would talk to the Post Office and ask them how long you have to wait to file a trace request, then if that time elapses, ask for a trace.