Search found 3 matches

by wendybird
Fri Aug 19, 2011 10:20 am
Forum: The "Waiting Room"
Topic: Problems with DPS receiving fingerprints
Replies: 51
Views: 10289

Re: Problems with DPS receiving fingerprints

Just got off the phone with the TX CHL guy and gave him my TCN number (only about a 15 minute wait for a human.) Same story as others have mentioned - he will send a request to their IT shop to pull the prints. He mentioned they expect to have the IT issue resolved in three weeks :roll: . I retired...
by wendybird
Fri Aug 19, 2011 10:13 am
Forum: The "Waiting Room"
Topic: Problems with DPS receiving fingerprints
Replies: 51
Views: 10289

Re: Problems with DPS receiving fingerprints

Just out of curiosity, has anyone asked if you could retake and resubmit your prints, even at an additional $9.95, if you are stuck behind "the wall"? If the prints are the only thing holding you up, it might work. Just a thought... I have asked if it would speed it up, since others are g...
by wendybird
Fri Aug 12, 2011 9:01 pm
Forum: The "Waiting Room"
Topic: Problems with DPS receiving fingerprints
Replies: 51
Views: 10289

Re: Problems with DPS receiving fingerprints

Mailed the completed CHL class application on June 25th. Completed L1 Fingerprints on June 28th. Status STILL says waiting on fingerprints! I have sent 2 emails with no response, and keep getting the same story from customer service that a large number had a computer glitch. I gave them the TCN numb...

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