Uploading documents to DPS

[EdATX]

Is this a good way to go about getting my CHL-100 to the DPS? I uploaded and was expecting some type of automatic confirmation email saying it was received, but nothing. Guess I can always swing by the DPS office during the week and drop it off.

The wait starts.

[Taypo]

At least with us, we got a confirmation email a couple days later saying they got it. I think that gets sent when someone actually opens the app, rather than an auto response

[EdATX]

Cool, thanks for that. Wouldn't be able to make it to the office till Thursday no matter.

At least with us, we got a confirmation email a couple days later saying they got it. I think that gets sent when someone actually opens the app, rather than an auto response

[Taypo]

If I recall correctly, we submitted everything on Saturday afternoon and got the confirmation on Monday morning. If anecdotal evidence is any indication, they're moving really fast right now.

[RDT806]

We submitted ours on Friday afternoon and received email confirmation within 30 mins. But it seems to vary. It can take a couple of days. If you don't get it within 2 business days I'd call them.

[TXlaw1]

My wife submitted on DPS web page the attachment of document on 11/30 and got a web page "thank you". But have never received an email, now 10 days later. Submitted a status request online but no response. So wife is calling today.

Update: Phone answerer said all docs are at DPS. BUT SHE CLAIMED they NEVER send notifications by email and never call and also claimed it might take 30-60 days. So no help from her! Glad others are having better results.

[Taypo]

My wife submitted on DPS web page the attachment of document on 11/30 and got a web page "thank you". But have never received an email, now 10 days later. Submitted a status request online but no response. So wife is calling today.

Update: Phone answerer said all docs are at DPS. BUT SHE CLAIMED they NEVER send notifications by email and never call and also claimed it might take 30-60 days. So no help from her! Glad others are having better results.

Like all customer service, there are people who give a damn and know what they're doing. Then there are clowns like the one you just talked to. Just gotta keep the faith.

[TXlaw1]

My wife submitted on DPS web page the attachment of document on 11/30 and got a web page "thank you". But have never received an email, now 10 days later. Submitted a status request online but no response. So wife is calling today.

Update: Phone answerer said all docs are at DPS. BUT SHE CLAIMED they NEVER send notifications by email and never call and also claimed it might take 30-60 days. So no help from her! Glad others are having better results.

Like all customer service, there are people who give a darn and know what they're doing. Then there are clowns like the one you just talked to. Just gotta keep the faith.

Yes indeed - keeping the faith. And wife will probably call back in another day at another time and hope to talk to someone who cares about the callers - the citizens of the Great State of Texas just trying to exercise their rights.