May 2014

[infoman]

They go by the date they physically receive your documents (backed up by law book), so I was correct, just sayin'.. It doesn't matter date you paid online nor fingerprints. You're at 51-53 days.

[slr001]

They go by the date they physically receive your documents (backed up by law book), so I was correct, just sayin'.. It doesn't matter date you paid online nor fingerprints. You're at 51-53 days.

Really?

Interesting. But incorrect.

Explain then how someone get a license in 15-18 days, and others go 60-90 days even though all paperwork was received on day 1? Just sayin.

[Pluto]

They go by the date they physically receive your documents (backed up by law book), so I was correct, just sayin'.. It doesn't matter date you paid online nor fingerprints. You're at 51-53 days.

Really?

Interesting. But incorrect.

Explain then how someone get a license in 15-18 days, and others go 60-90 days even though all paperwork was received on day 1? Just sayin.

Any update on yours yet?

[CoolBreeze]

They go by the date they physically receive your documents (backed up by law book), so I was correct, just sayin'.. It doesn't matter date you paid online nor fingerprints. You're at 51-53 days.

Really?

Interesting. But incorrect.

Explain then how someone get a license in 15-18 days, and others go 60-90 days even though all paperwork was received on day 1? Just sayin.

The DPS reps will tell you on the phone your time starts when they INPUT - ALL of your documents not when they are received (although I am not sure that is how our State Reps see it). The only thing I can figure is the reason some get them faster than others is it all depends on who's desk your paperwork ends up on. Some of them require research and it slows it down and some of them work harder and faster than others. So if your packet ends up with one of the fast workers you get it quickly. If it ends up on another's it may sit there for a while. That is the only logical thing that makes sense to me.

[infoman]

All I'm saying is that the law book states that DPS has 60 days to process a completed application. They go by the date ALL of your completed documents are physically received as the start date for this timeline. It's not based on the date you took the class, the date you paid fee online, nor the date you were fingerprinted. Let's say someone took class on 4/2/14, they them paid online 4/5/14, they then got printed on 4/7/14 & mailed their documents certified mail that same day.. Let's say DPS physically received & signed for their docs on 4/9/14. In this example the law book states DPS has 60 days to process application starting from 4/9/14 (not 4/5/14). & that's only if all the docs were filled out properly (no missing or incomplete documents).

[slr001]

All I'm saying is that the law book states that DPS has 60 days to process a completed application. They go by the date ALL of your completed documents are physically received as the start date for this timeline. It's not based on the date you took the class, the date you paid fee online, nor the date you were fingerprinted. Let's say someone took class on 4/2/14, they them paid online 4/5/14, they then got printed on 4/7/14 & mailed their documents certified mail that same day.. Let's say DPS physically received & signed for their docs on 4/9/14. In this example the law book states DPS has 60 days to process application starting from 4/9/14 (not 4/5/14). & that's only if all the docs were filled out properly (no missing or incomplete documents).

I agree with you. That is EXACTLY the way it SHOULD work.

Unfortunately it doesn't. That is why there is so much confusion and complaining here. If it worked that way there would not be such a discrepancy in how long people wait. I can understand one persons app taking longer than another, based on background checks, or being given to the new guys that works slower than someone else... But 15 days compared to 70+ days?

When I last called to check on mine at 60+days (using your method of counting). I was told that I hadn't sent in my documents. When I told her I absolutely had, it took her 20 seconds to find them (in other words, she had them all along and lied to me). When I informed her that the State had 60 days to issue or deny, she told me that the 60 days did not start until SHE had all of the documents. That the 60 days started then because she just "found" my paperwork. That is when I asked to speak to a supervisor and was hung up on.

So your little math lesson to the other user is just a waste of time. His application is like mine. It is on the slow path. It will exceed 60 days (even using your math).

[CoolBreeze]

The law basically says they have 60 days from the time the designated rep receives your paperwork. DPS interprets this as the day the auditor receives your paperwork (not the day it arrives at the facility). Basically the day it is entered into the system. We like to believe it should start the day it arrives at their facility. They can't fudge the day it arrived at the facility because it is time and date stamped when you send it registered mail or by the email you get saying they received the documents. They however claim that until the auditor checks it and submits it they don't know if the documents are complete. They can fudge this number, in my opinion, claiming they haven't found it or gotten to it yet. It is most of the problem with why things seem so sporadic. Some auditors obviously work much faster than others.

[slr001]

The law basically says they have 60 days from the time the designated rep receives your paperwork. DPS interprets this as the day the auditor receives your paperwork (not the day it arrives at the facility). Basically the day it is entered into the system. We like to believe it should start the day it arrives at their facility. They can't fudge the day it arrived at the facility because it is time and date stamped when you send it registered mail or by the email you get saying they received the documents. They however claim that until the auditor checks it and submits it they don't know if the documents are complete. They can fudge this number, in my opinion, claiming they haven't found it or gotten to it yet. It is most of the problem with why things seem so sporadic. Some auditors obviously work much faster than others.

The FAQ at http://www.dps.texas.gov/RSD/CHL/faqs/index.htm" onclick="window.open(this.href);return false; states...

3. Once I submit my application, when should I expect to receive my license?

DPS will make every effort to issue your license within 60 days of receiving the completed application packet. If the application is incomplete or requires additional information to complete the background check, you will be notified in writing.

Also,

GC § 411.177. Issuance or Denial of License.
(a) The department shall issue a license to carry a concealed handgun to an applicant if the applicant meets all the eligibility requirements and submits all the application materials. The department may issue a license to carry handguns only of the categories indicated on the applicant’s certificate of proficiency issued under Section 411.189. The department shall administer the licensing procedures in good faith so that any applicant who meets all the eligibility requirements and submits all the application materials shall receive a license. The department may not deny an application on the basis of a capricious or arbitrary decision by the department.
(b) The department shall, not later than the 60th day after the date of the receipt by the director’s designee of the completed application materials:
(1) issue the license;
(2) notify the applicant in writing that the application was denied:
(A) on the grounds that the applicant failed to qualify under the criteria listed in Section 411.172;
(B) based on the affidavit of the director’s designee submitted to the department under Section 411.176(b); or
(C) based on the affidavit of the qualified handgun instructor submitted to the department under Section 411.189(c); or
(3) notify the applicant in writing that the department is unable to make a determination regarding the issuance or denial of a license to the applicant within the 60-day period prescribed by this subsection and include in that notification an explanation of the reason for the inability and an estimation of the amount of time the department will need to make the determination.
(c) Failure of the department to issue or deny a license for a period of more than 30 days after the department is required to act under Subsection (b) constitutes denial.
(d) A license issued under this subchapter is effective from the date of issuance.

I suppose the bold and italic emphasis that I made can be interpreted a variety of ways. But I think it is clear, that the intent of the law is that when your app ARRIVES, the clock starts.

[mtnthundr2]

Mr Mtnthundr2's plastic arrived in the mail today!!

His status screen was showing "under review" before they changed the status screen to the blank status (only able to apply for an instructors license), then it changed again and it showed a place where he could change his demographic info or report a lost or stolen card and now he has his plastic!

5-28-14 uploaded all documents
6-4-14 status update,"under review"
6-29-14 status update disappeared
7-1-14 status box allows changes to demographics/ability to report lost or stolen card
7-5-14 license arrives in mail!

Woohoo

[jmra]

Mr Mtnthundr2's plastic arrived in the mail today!!

His status screen was showing "under review" before they changed the status screen to the blank status (only able to apply for an instructors license), then it changed again and it showed a place where he could change his demographic info or report a lost or stolen card and now he has his plastic!

5-28-14 uploaded all documents
6-4-14 status update,"under review"
6-29-14 status update disappeared
7-1-14 status box allows changes to demographics/ability to report lost or stolen card
7-5-14 license arrives in mail!

Woohoo

Congrats

[mtnthundr2]

Thanks jmra !

[tbrown]

Explain then how someone get a license in 15-18 days, and others go 60-90 days even though all paperwork was received on day 1? Just sayin.

Explain how some people get a ticket for driving 42 in a 35 zone and others get off with a warning.

[kebn51]

Just got back into town today from visiting family for the fourth and checked the mail: received my license in the mail!!!!

[CoolBreeze]

Just got back into town today from visiting family for the fourth and checked the mail: received my license in the mail!!!!

Congrats!

[mtnthundr2]

Just got back into town today from visiting family for the fourth and checked the mail: received my license in the mail!!!!

Congratulations!!