DPS sent one of my students a letter.....

[mommagamber]

DPS sent one of my students a letter stating that they denied their CHL-100 because the instructor has an expired license. WHAT??? My license doesn't expire until 12/31/2013. Guess I get to spend the day on the phone with DPS tomorrow.

[mommagamber]

I have never had to deal with something like this. Anybody have any insight?

[Cdhutson]

I had the same thing happen last year in January. It turns out, I had put the wrong year on the class date and it was true that I was not an instructor on the date on the CHL 100. I called Austin and explained the error and they were very helpful by allowing the incorrect forms process without any rejections. I did have some explaining to do to the student that got the letter.

[mommagamber]

Just pulled his paperwork and looked at it and it is the exact same problem. Humbly calling Austin this morning. :-)

[MasterOfNone]

Here's a crazy question. Did DPS contact YOU about this at all? I would think the instructor would need to told if she is teaching with an expired certification (as they initially reported) or issuing erroneously dated CHL-100s.

[mommagamber]

I got no notification until my student contacted me yesterday.

[mommagamber]

I do have to say...Whoever picked out the DPS hold music was smart. If I have to listen to this to much longer.......... :-( It makes me not want to call and hold for sure.

[Cdhutson]

Thet never contacted me either. Makes me wonder how closely they check the class roster.