Texas CHL Computer Glitch

[KingZorba]

I have been waiting for my TX CHL for over 6 months. I was told a few weeks ago that it was a glitch with my application and it would be escalated to a supervisor. Today I was told that several people are having the same problem. Anyone else been told something similar? They were very vague as to what the glitch is and did not give a time estimate when I could expect it to be worked out.

If you are having an issue did you originally apply via the old website? I did, and I am thinking that is the issue.

Rick

[MostlyHarmless]

Wow, really sorry for you! I haven't been waiting all that long, yet, so I (hopefully) don't fall into this group of applicants. My heart goes out to you.

[mrfunnyman]

Just curious, What did your status show on the DPS website during this time?

[Mr.ViperBoa]

6 Months! That is just wrong! I hope they get you taken care of soon. We are pulling for you.

[KingZorba]

Web site shows green checks everywhere but three areas:
Fingerprints: Under Review
Background Check: Under Review
Concealed Handgun License : Print pending completion of application review

[alvins]

why is it a computer glitch is the universal explaination for "i dont know"? computers dont make errors humans do.

[rmr1923]

wow, i'm sorry to hear that. some people who applied earlier this month already show background check complete and that their license is in the mail. keep us posted on how everything turns out, there's no excuse for it taking this long.

[Razgriz]

why is it a computer glitch is the universal explaination for "i dont know"? computers dont make errors humans do.

Because most people don't know that a "Computer glitch" is 99.9% of the time code for "I was messing with something I should not have been."

[ScottDLS]

why is it a computer glitch is the universal explaination for "i dont know"? computers dont make errors humans do.

Because most people don't know that a "Computer glitch" is 99.9% of the time code for "I was messing with something I should not have been."

Or what we call in the "industry" a pebkac error. Problem...exists...between...keyboard...and chair.

[KingZorba]

Success!!

Charles Cotton contacted DPS on my behalf anf problem now solved. Web site shows that License is getting Printed.

Thanks again Charles!

[speedsix]

...now THAT'S PROPER use of power and influence...thanks to a Patriot...I appreciate your work!!!

[Keith]

Wow!!!!!! Personel friend of yours or did you contact Mr Cotton?

[KingZorba]

I sent him an email from this forum. He did a survey in 2008 on the time it took to receive a CHL. reading that I decided to send him an email to see if he had heard of the delay I was experiencing.

He had not, but asked if he could forward my issue on to a contact of his. And less than a week later - problem solved.

[KingZorba]

Update - wow what a week. Monday I had three pending items and today it states that the license was mailed. Thanks again Charles!!

I guess the system is now unglitched.

[rmr1923]

Update - wow what a week. Monday I had three pending items and today it states that the license was mailed. Thanks again Charles!!

I guess the system is now unglitched.

wonder if they "fixed the glitch" in the way i'm thinking (i.e. Office Space)