DPS Processing Times

[Broncrider]

Does anyone know if DPS updates status at certain times of the day or just certain days of the week? or is it likely that they update individual status as they work them?

[Locksmith]

No longer valid

[CHL_Ag]

How long can I expect to wait to receive my new CHL after having to redo my finger prints?

I submitted my CHL packet around 7/1/08 after completing the CHL course in late June. In October I received a notice saying I needed to redo my finger prints, so I had them done electronically; I sent them back around mid-October. That was nearly two months ago. Should I expect to wait another 1-2 months?

[LarryH]

CHL_Ag, it may be time to call them and ask how your application is progressing.

[CainA]

I think they update the website at night.

8/27-Class
8/28-Mailed App
9/3-Rec'd @ DPS
no date, but I did the state rep. thing and the governor thing too.
9/?-Processing App
10/?-"Ike" letter
12/10-Application Completed
12/11-Plastic in Hand!!!-UPS Next Day-Doorstep

Harris County

100-days

-Cain

[Morgan]

NEW OR RENEWAL: New
NAME: stated
DATE A COMPLETE APPLICATION RECEIVED BY DPS: 11/04/2008
DATE LICENSE WAS RECEIVED: 12/13/2008
TOTAL NUMBER OF DAYS IN PROCESSING: er... 39 if you count total duration... status went into "in processing" on 11/19 and "complete" on 12/11 so from when they started until I was cleared was 22 days
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY: no delay, no letter
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN: no
IF DPS GAVE YOU A VERBAL EXPLANATION (EXCUSE) FOR ANY DELAY, PLEASE EXPLAIN: none
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER: Anything you need, just ask

[mrbill]

NEW OR RENEWAL: New
NAME: William C Bradford II
DATE A COMPLETE APPLICATION RECEIVED BY DPS: July 8th, 2008
DATE LICENSE WAS RECEIVED: "In the Mail" according to a phone call December 16th, 2008
TOTAL NUMBER OF DAYS IN PROCESSING: 163
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY: Yes - Hurricane Ike
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN: No

[Sprocket]

NEW OR RENEWAL: New
NAME: Sprocket
DATE A COMPLETE APPLICATION RECEIVED BY DPS: 08/01/2008
DATE LICENSE WAS RECEIVED: 12/26/2008
TOTAL NUMBER OF DAYS IN PROCESSING: 148
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY: Hurricane Ike letter
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN: No
IF DPS GAVE YOU A VERBAL EXPLANATION (EXCUSE) FOR ANY DELAY, PLEASE EXPLAIN: "Still waiting on background check from Houston" in early November and "Hurricane Ike - still waiting on background check - delay is typical these days" in early December
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER: Yes

[SkinnyB78]

NEW OR RENEWAL: NEW
NAME: Skinnyb78
DATE A COMPLETE APPLICATION RECEIVED BY DPS: 09/11/2008
DATE LICENSE WAS RECEIVED: 12/30/2008
TOTAL NUMBER OF DAYS IN PROCESSING: 109
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY: NO
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN: NO
YOUR CHL NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
YOUR TEXAS DRIVERS LICENSE NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
IF DPS GAVE YOU A VERBAL EXPLANATION (EXCUSE) FOR ANY DELAY, PLEASE EXPLAIN: First time I was told my app was stuck in the background check. Second time there was a little more elaboration that HARRIS County back ground checks were slowed due to IKE.
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER: YES of course

I believe Mr. Joe Driver and staff being so prompt in response to my inquiry was the only reason I received my license when I did. Other classmates that submitted their apps the same day and DPS received their apps before mine haven't received their plastic yet.

[boomerang]

NEW OR RENEWAL: NEW
NAME: Skinnyb78
DATE A COMPLETE APPLICATION RECEIVED BY DPS: 09/11/2008
DATE LICENSE WAS RECEIVED: 12/30/2008

Happy New Year!

[TexZ]

I think they update the website at night.

8/27-Class
8/28-Mailed App
9/3-Rec'd @ DPS
no date, but I did the state rep. thing and the governor thing too.
9/?-Processing App
10/?-"Ike" letter
12/10-Application Completed
12/11-Plastic in Hand!!!-UPS Next Day-Doorstep

Harris County

100-days

-Cain

What does he mean by "did the state rep thing and the governor thing too."?

[KC5AV]

Some have called the offices of the Governor and their state rep to ask them to look into delays in their application.

[TexZ]

Some have called the offices of the Governor and their state rep to ask them to look into delays in their application.

Is this helpful or does it just add fire to the flame?

[KC5AV]

Some have called the offices of the Governor and their state rep to ask them to look into delays in their application.

Is this helpful or does it just add fire to the flame?

Any time a call or letter is received, and DPS is contacted on behalf of the constituent, I believe DPS is required to make in inquiry into the process. I can't say for sure, but a lot of folks believe this has resulted in their application being given a little higher priority. Others believe that if you call, and your application gets a little more attention, it's taking attention away from someone else who may have actually been in line before you.

[Morgan]

It appears to be very helpful pretty often, and never harmful, as long as you're polite and respectful.