My CHL license was set to expire again on my recent birthday, Sep 2nd, 2019, so on August 6th I finally remembered to sit down and do the online renewal, thinking it would be another routine two-to-three-week process. However, on Sep 1, the before my birthday, there was still no new license, so I sent an email inquiry to the Texas DPS. Roughly two weeks later, on Sep 13, I received this response:
So what has changed to make a process that used to be quick and easy become a slow bureaucratic nightmare again? I've had my license for ten years with absolutely no problems, so I have no idea why it's taking so long.Our records indicate your renewal application is processing. We appreciate your understanding and patience. This can take up to six (6) business weeks to complete once your application is submitted and all documents are received. In the event additional review or more information or documents are required to complete an application, DPS has an additional 180 days to complete the review process. No additional documentation is needed at this time.
So now what? I'm not very comfortable carrying with an expired license, although I think the risk is minimal.
Sigh.