Denial Question

[RDT806]

There may be nobody here to answer this. But for those that have received a denial either on a new application or a renewal were you able to still login and see your status when you received your denial letter? Or did that option go away? If so was it before or after your received your letter?

I’m 52 days in on a renewal. And my status still shows fingerprints and background under review. I have received no requests for additional documents. And Austin told me they don’t need any. Not sure why I would get a denial but at this point I can’t help but wonder if there’s an issue. I emailed my State Rep and got no response. So I don’t know what else to do at this point.

[OneGun]

You might want clarify are you still in renewal? What did your denial letter say was the reason?

[RDT806]

You might want clarify are you still in renewal? What did your denial letter say was the reason?

Well I have not received a denial at this time. I talked to Austin last week and they said it was still being processed. I'm probably just being paranoid because of the long wait. And can think of no reason for a denial. Our mail situation is a little iffy right now due to a move and I'm afraid I'll miss a letter if sent. I'm just curious if there would be a change on the website that would indicate a denial. Like an inability to login etc.

[JgreenIAS]

I've been waiting on an initial licensing and it's taken very long as well (52 days). I also have been worried about a mail issue. I called the number at the bottom of the website and after about 15 minutes on hold they confirmed that nothing has been sent in the mail to just wait longer. So my suggestion is get them on the phone they have a more updated system and can give you better info.

[RDT806]

I've been waiting on an initial licensing and it's taken very long as well (52 days). I also have been worried about a mail issue. I called the number at the bottom of the website and after about 15 minutes on hold they confirmed that nothing has been sent in the mail to just wait longer. So my suggestion is get them on the phone they have a more updated system and can give you better info.

Yeah I have called three times so far. A couple of weeks apart. I get the same answer. No mail sent. Just still processing. Its frustrating to get no real answers when you call. Especially when it's been an extended period of time.

[Alf]

Why do people call DPS or their state representative before the 60 day window is over? Is it a millennial thing?

[RDT806]

Why do people call DPS or their state representative before the 60 day window is over? Is it a millennial thing?

Why would I wait 60 days for a renewal? The statute only gives 45 days.

[Lisa517]

Why do people call DPS or their state representative before the 60 day window is over? Is it a millennial thing?

Why would I wait 60 days for a renewal? The statute only gives 45 days.

Editing because I just double-checked the email. Here's what it says:

"By statute, DPS has up to 60 days to issue an original LTC, and 45 days to issue a renewal license. However, it is imperative that applicants understand that these time periods are calculated from the time a *fully-completed application AND supporting documents are received by the department. In the event more information or documents are required to complete an application, DPS has an additional 180 days to complete the review process."

[DynamicDan]

Some people have had to wait way to long and some get theirs amazingly fast. I got mine in 13 business days.

[walksalone]

Did you wait too long? Has your license expired? I renewed as soon as possible. I believe 6 months out and didn’t get the new license until right before the other expired. What have you done to make you ineligible to keep your license. You mention change of address. There is a window of time to notify the change of address. Lack of planning doesn’t constitute an emergency for others.

[narcissist]

Still waiting for over* 6 months now and I have class 3 weapons go figure. I've called but all they do is take my name (ref. #) and my call back number but never call me back. Tryed by email and same situation, so if you think they only have a certain amount of time you are wrong.

[softice]

Keep in mind that 60 days is not 60 calendar days but in fact 60 business days. same goes for 45 days (it is business days not calendar days)

[Gunner4640]

FYI, I did an address changed 3 weeks ago and my DL and LTC showed up in a week. did my wifes at the same time and they all showed up together.

[cyphertext]

FYI, I did an address changed 3 weeks ago and my DL and LTC showed up in a week. did my wifes at the same time and they all showed up together.

Gunner, you replied to a thread from 2019. I sure hope these folks aren't still waiting!

[Scott B.]

Yep, we definitely need an update now.