Agreed, but with the highest CHL application fee in the country, I would think that money could well cover a bit better status updates on the CHL status check portion of the DPS site.WildBill wrote:Updating the status takes manpower and dollars. Would you rather have people spend their time processing your CHL application or updating the computer?Ameer wrote:That would be good to display but it still requires the applicant to be proactive and check their status.Domineaux wrote:I think this type of situation would be much improved if the DPS online CHL status actually better shows the state of the application. Instead of "Application Processing" for months (in case of a letter sent waiting for further information), actually showing "Awaiting Application Response" would help an applicant to know that they might not have received something from DPS which they should chase.
Personally I think that justification for the highest fee in the country should be shown or that fee reduced.