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by Fedaykin
Tue Jun 14, 2011 10:52 pm
Forum: General Gun, Shooting & Equipment Discussion
Topic: Got to give a shot out to Smith & Wesson
Replies: 12
Views: 2786

Re: Got to give a shot out to Smith & Wesson

I'm happy to report I got the exact same customer service from S&W. I didn't even ask for a pinky extension, had a question about the operation of my new M&P and the guy just offered one to me. I asked how much it was, assumed they were trying to sell me an accessory. He said, it's the low low price of free! What's your address? It arrived about 3-4 days later in the mail.

Smith & Wesson really is determined to make a customer for life.

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