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Until I started carrying, I would have been the guy that stepped in to help. After considering all the ramifications of getting involved in someone elses business while carrying, I am no longer going to get involved. It's likely that (assuming it was just me and not my family) I would stand discretely nearby and be a witness, or be in a position to offer assistance (again, if I chose to do so given all I now know about the ramifications) should the situation escalate. For example, I might get involved to prevent the LPO from getting her head bashed in if the shoplifter turns the tables on her (maybe).

As has been pointed out already, there are lots of downsides, I am unfamiliar with policy, I have no certainty who has what role when I come upon the unfolding situation already in progress, and the LPO is paid to take the risks.