TexasCHLforum.com

Kalrog wrote:THEY RESPONDED!!!

Thank you for your message. The posting at http://www.nssf.org regarding Citi Merchant Services and First Data Corp. is inaccurate. Further, while we generally do not comment on individual merchant customers, we would like to briefly address the 12/26 letter posted on the web site. Regretfully, that letter did a less than satisfactory job of expressing applicable policies. Those policies are more properly detailed below.

Citi Merchant Services and First Data do process firearms transactions. Our policy restrictions address only the sale of firearms in a non face-to-face environment. Non face-to-face transactions occur when a cardholder is not present in front of a merchant and includes mail order and online purchases. It is our policy not to service merchants that make non face-to-face sales in a number of industries, including firearms.

It is not the policy of Citi Merchant Services or First Data to refuse to process transactions from duly licensed merchants that sell firearms in face-to-face transactions at the point of sale.

Please direct any questions to Questions@firstdata.com.

The posting also incorrectly states that Robert Tenenbaum is the supervisor when, in fact, he is not.

This response is in contradiction to what they initially did to upset customers in the first place. The original company was not breaking any laws that im aware of, yet they refused to process their credit card transactions.

The NSSF reports that Citicorp’s Merchant Services Division is refusing to process gun-related customer credit-card sales. This applies both to legal firearms transactions conducted through licensed FFLs as well as ordinary sales of firearms accessories. The first company to be affected by this decision appears to be firearms distributor CDNN Sports, a large retail operation based in Texas. Citi Merchant Services and First Data notified CDNN that its merchant services account would be terminated and funds seized. (Citicorp Merchant Services employs First Data Merchant Services Corporation to handle credit card transactions.)



Charlie Crawford, president of CDNN Sports Inc., explained: “We were contacted recently by First Data/Citi Merchant Services by a June Rivera-Mantilla stating that we were terminated and funds were being seized for selling firearms in a non-face-to-face transaction. Although perfectly legal, we were also informed that no transactions would be processed in the future, even for non-firearms.�

If you have a Citigroup credit card, or use Citibank for your banking services, you may want to consider shifting your accounts to another financial services provider — and be sure you tell the Citibank representatives why you are making the shift. If gun owners act in solidarity, other credit card companies may think twice about following Citigroup’s lead in refusing to handle gun transactions. To voice your concern to Citi Merchant Services and First Data Corp. directly, you can contact June Rivera-Mantilla at 631-683-7734 or her supervisor Robert Tenenbaum at 631-683-6570.

If you run a firearms-related business and wish to shift to an NSSF-affiliated credit card processing program, contact Payment Alliance International at 1-866-371-2273 (ext. 1131).