ex_dsmr wrote:My experience was bad but I didnt let it go on as far as the OP did.
Burleson, TX Academy.
Went in looking for a future CCW and got to talking with a couple knowledgable guys. One presents to me a SR9C but is then called away to tend to something else. This strikes me as odd. If im about to put down $500 in your store wouldnt you think it was pertenant to stick around and answer my questions? Evidently not.
He leaves and some old grump takes his place. I ask him "any way you can take care of this trigger lock for me?" to which he barks "and just what do you need it off for?!?". Im taken back for a second then calmly reply "I just want to try out the trigger break". "Well, we dont allow that here!"
I turn to the wife who's jaw is on the floor. She never grew up around guns but even she could see the need and could not believe how rude the guy was being. "Well, ill just take my business elsewhere then"
A week later I walked into the CTD on 820, wasnt treated like a criminal, was allowed to test (dry) 2-3 pistols, and walked out in less than 20 minutes including THE phone call.
Later I read how Academy further treats its firearms customers like crooks like they did with the OP by walking them to the door like a 3 year old and being told that they are not allowed back inside.
Academy does not allow dry firing. This is company policy, and is consistent with alot of retailers, so it wasn't anything personal. Personally, I would not buy the display model at a place that did allow dry firing (good to know about CTD), but to each their own. The walk to the front of the store doesn't really bother me. I have never been told that I could not come back in with the same gun properly concealed, but this is usually not an issue since you have time to grab anything else you might need either before buying the gun, or while they are getting a manager to OK the paperwork, etc.
I have bought guns from 3 retailers, and don't find Academy's policies or procedures any more restrictive than other places. I have experienced a variety of attitudes, but that is more dependant on the individual you are working with, rather than the store. If it really bothers me, I will just go somewhere else, or come back a different day and deal with someone else.
Academy does not specialize in guns, so you will find alot of people working there who are not very knowledgable about them, and some will give you bad info. Its the same with anything else. If you want to find people who are really knowledgable about a specific product, then go to a place that specializes in that product. If you just want the lowest price, then go to the big box retailer. This is true for Golf clubs, guns, etc.