TexasCHLforum.com

From talking to FFLs in DFW, you experience seems typical.
I think there are two sides to the bureau - licensing,and enforcement. The licensing folks seem to be as described above, polite professionals doing a job as well as they can.
The side we have a problem with is the enforcement side, whose long history of abuse and thuggery is well documented. We ignore that at our peril.