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MrBalll wrote:Is there anyway to get a more precise view of completion, like something consisting of dates started/completed? My application was delivered August 19th and I checked online for the first time around Sept. 2nd and it was at the background check. I was just wondering if there was anyway to see how long I have been in the background check part. Would calling them and asking do any good? Thanks.

You can call, but you will probably get the same "canned" answer a lot of us got. The BG check goes through the FBI, and there is nothing that the DPS can do until they hear from the FBI. They may be able to see if there are any flags on you BG, provided the FBI has even started your check and posted updates on your file. From what I was told, the FBI is in charge of the process now, and DPS can't help until the BG check is complete.
The only other advice I can give, is to kick back and not worry about it too much. I know... Easier said than done. The waiting is the worst part, but in the end it is MORE than worth it.

O6nop wrote:I just checked my status for my renewal. The status went from something like Fingerprints not required for renewal to "Fingerprints: Under review" . Yesterday it was green with a check mark, today is yellow with a triangle. My status for Background check is still "Under review", has been for a couple days. It tells me there's activity, but I don't much like the idea of it going backwards. Think there might have been a flag in my background check to make a need to check my prints from 4 years ago?

If you are unsure, I would just call their offices and ask if there is an issue with the fingerprints you sent in with your original application 4 years ago. You may get a generic answer, but at least then someone knows what's going on with your renewal. It could just be a mistake made while entering status updates into the system. Unless you have done something wrong in the past 4 years, I can't think of a reason for reversing the status of your prints besides an error on their end.
I've had great results with calling and politely asking what the hold up might be, and if there is anything more I can do to speed the process along. Usually you get an understanding person on the other end with a generic yet reassuring answer to your question. If it were me, I would wait a few days and If it doesn't change back, I would call.

jackal858 wrote:

GlockBlade wrote:Hopefully this is a trend for the DPS. Did you guys do the electronic application and fingerprints?

I did the paper fingerprints. I hadn't read about some of the issues with them until after I had them submitted. Though, from what I hear, people who have had paper fingerprint problems just go do them electronically and only hold up the process a few days.

Guess I'll just cross my fingers (pun intended) and hope that my instructor was good at rolling the prints.

I did the old paper fingerprinting method, and had no problems with them going through. Even if they need to be re-taken electronically, it won't hold up the process. The BG check is what takes forever!
I sent in my application in early-mid June and everything is good (and has been for over a month) except the BG check! I'm still waiting for it to be completed. Good luck to you all. If you prepare for a long wait, it won't be a big deal at all...