The first shot went bang. The second shot went, "click". He racked the slide and a pristine round with an un-dented primer popped out. "Click" went the next trigger pull.
He found the firing pin on the ground. He has no idea how or why it came out. He showed me the firing pin and it looks brand new. It isn't broken or anything.
I don't know if he's called Ruger yet, but that's what I told him to do. I'm sure they'll take care of him.
Now, I'm not "hating" on Ruger. Anything made by man can and will fail. Heck, I had a nearly brand new Dan Wesson 1911 go full-auto on me. It let go of 3 rounds faster than I could soil myself!
BTW, that particular DW is now my EDC.