Well, I got fed up with waiting, so I went to the Governor's website and filled out a form to request help. The next day I received a copy of a letter sent to the head of the DPS asking them to investigate. Two business days later DPS called me (today) and said that my background check had cleared and I should have my CHL in hand in ten days. She gave me her name and asked me to please call her if I did not receive it within ten days.Texasfinest wrote:I think that makes them mad and they go even slower!TexasFTW wrote:I'm also still here waiting. I guess I'll call them again in a few weeks but I'm not sure that has any effect on the speed on the background check.
So complaining to the right office got me action immediately.