TexasCHLforum.com

cableguy wrote:All I really wanted was something like " let me have your info and I will check". Oh well I have extra photos because I took the Utah class at the same time I did the Texas class. I'll just wait until I receive the letter and mail them the other set of photos. Now does anybody know if while they wait for the pictures the process goes on hold or do they continue with the process?

Ok so to answer my own question above no they don't stop the process. My fingerprints went to complete this morning.

Believe me guys I didn't get anything more than "I am calling to find out about the online status shows that my photos were missing" that was all I got out. No name or personal info. Now I am not saying stop everything and look for the pictures or anything like that it just kinda felt like a hurry and get em of the phone type thing. Anyways its been a week and still no letter plus I have to call them on Monday and change my address since I just moved so I will ask about it again then.

Thank you everybody for all your help. I love getting on here and learning from everybody.

Thanks for the reply Teamless.

All I really wanted was something like " let me have your info and I will check". Oh well I have extra photos because I took the Utah class at the same time I did the Texas class. I'll just wait until I receive the letter and mail them the other set of photos. Now does anybody know if while they wait for the pictures the process goes on hold or do they continue with the process?

mods please move if not in the right place.

Ok let me ask you a question guys. After 3 weeks I finally got an update on Saturday morning. Everything looked fine except the next to photo holder it says under review and next to photo it says missing. Now I know that the photos were in the packet I checked everything right before I sealed the envelope and I know that the other little envelope marked photos was in there. So I called today to ask about it and the lady that answered would not let me get anything out. She answered the phone and I told her what I was calling for and she just says " if it shows that is missing its missing no way around that. we mailed you a letter it should be there in 7-10 days. Send new photos and we can proceed." She didn't ask for any info or anything. Is that a normal response? I am a little mad at the way she answered like I was bothering her or lying to her. I have read on here where others have had this happen and they called and were told not to worry that they do in fact have all the information, but this lady just wanted this liar (me)of her phone. I have no problem sending in the photos if they are truly missing but I just wanted them to make sure they didn't receive them. What do you guys think am I over reacting or is it fair for me to assume that they could take maybe 5 minutes just to make sure before delaying the whole process?