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There are two kinds of people: those who love hi-point (and own one) and those who hate hi-point (and have never owned one).

Aside from them being ugly as homemade soap, heavy enough to anchor a battleship, and as "ergonomic" as a cinder block, they're fine guns. For some reason, people think any gun you buy has to be a "premium" brand or it's trash. Hi-point makes a decent pistol, it just doesn't have much in the way of refinement.

Their service is excellent. You'll send it in, they'll redo the feed ramp (which seems to be the popular cure for feed problems), and you'll shoot off thousands and thousands of rounds without a problem. The warranty is absolute, 100%. If they made it and it broke, they'll fix it for free.