TexasCHLforum.com

Just thought to check my issue date code.

12/12/2007

It took them almost 2 months to get it to me after it was "issued", over a month to get it to the "manufacturer". My information on the website didn't change until the bitter end.

I guess they were under the 45 day law. It doesn't say when they have to get it to you.

My wife called to check on her renewal today (78 days and counting). She was told that it came back from the printer defective and they had to remake it. They should receive it back this week and she should get it next week.

Pitiful

Finally got it today

Nov. 28 to Feb. 7 = 72 days for a renewal with no problems.

My wife hasn't gotten her's yet and the DPS received them the same day. Maybe it's in the mail.

I'm disappointed.

My status finally changed today to "Active"

Nov. 28th to Feb. 4th = 69 days

Now to get it in the mail...I'm still counting...

I sent an email to them last night and received a "confidentiality" response and to contact them at an 800 number. (email came in the last few minutes)

I went ahead and called earlier today. The woman that answered (after 7 minutes on hold) took my license # and checked. After several "looks good" she told me it was approved and was currently at the manufacturer. I should expect it in the next 7-10 days.

Funny thing, I told her my wife sent hers in also but didn't have her Lic. #. With her name, she looked it up, a few "looks good", approved, at the manufacturer. "Confidentiality" seems a little iffy here. I don't know, just struck me funny.

I'm mildly disappointed that it has taken this long, the website is not updated in a timely fashion, and it will take another week or more to receive it, making it 65+ days....FOR A RENEWAL.

My wife and I are sitting at 57 days for our renewals and no word other than "processing application"

I guess I'll start hounding them.