I never payed any attention to the signs at that 7 eleven, for one thing they are no where near the front door. If you fill up at the front 2 islands on either side you would never see them. 30 ft from the front door and in the back of the building is not a legal sign.JCole wrote:Last week I stopped to fill up my truck at the 7-Eleven/Shell station at I-30 and Eastchase in Fort Worth. I saw a 30.06 sign on the outside of the building, towards the back, that I had never seen before. It was in English only, but certainly large enough, and had the right wording. Well, I had already paid at the pump, so I finished up and left.
When I got home, I sent an email to 7-Eleven explaining why I would not be patronizing that store anymore.
About two hours later, I got a phone call from the Central District Loss Prevention Manager, apologizing for the sign, and explaining that it was against corporate policy for the signs to be displayed, and that he would order them down, and do a survey of other stores in the area to make sure none of them had the same posting. He also said he would reiterate to the sign vendor, that they were not authorized to be purchased.
All-in-all, it was a very good experience, and I think they did a great job with customer service. I stopped by there yesterday, and the signs were, indeed, gone.
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Return to “A Positive Outcome at 7-Eleven”
- Wed Sep 23, 2009 8:33 pm
- Forum: General Texas CHL Discussion
- Topic: A Positive Outcome at 7-Eleven
- Replies: 16
- Views: 2434