TexasCHLforum.com

I called and spoke to some vice president in USAA. He was extremely nice and really wanted to address my concerns. I was impressed that I was able to get someone that high up to call me.

I was not able to change their minds but was still a good conversation. If enough of us call them, maybe next time they will think twice about it. He did say they were monitoring the various forums and reading what we say.

Ron Ray