Here is the answer to my latest e-mail to DPS, using the borrowed letter above posted by mr.72.mr.72 wrote:be my guest :)
Mr. Johnston,
Thank you for the chance to clarify what exactly is happening with your
application.
Your application was received on 4/8. We began the initial processing
of your application shortly after it was received. Your file was
started, reviewed for errors and omissions; we also started working on
the production of your physical license, and part of the background
investigation was started. Your application was fully entered into the
system on 7/19. This is when we were able to start the other part of
the background investigation. We are still waiting for the background
investigation to finish.
While your application has been processing, we have introduced numerous
procedural changes to have applications processed more quickly. You
noted a result of these changes when you commented that some applicant's
are receiving their licenses within sixty days.
The background investigation that we are waiting on is completed by a
third party and is unique to each person who is applying. Some
background investigations take longer than others; this is not the
result of anything negative in the history, but largely because everyone
is unique and some take longer.
Please be assured that we are working to process your application as
quickly as possible and that we are simply waiting for these background
investigations to be returned to us.
Texas Department of Public Safety
I got a email from the Gov's office yesterday. They are looking into it also.
