TexasCHLforum.com

Don't want to minimize the seriousness of your concern - bad fingerprints can cause some serious delays in processing paperwork, but I had the same response when I asked if I could have my picture re-taken. Response was "It's good enough" even though it looks very little like me and nothing like my DL photo. Didn't experience any delay as a result but it sure was frustrating and not very good customer service.