Search found 3 matches

by 88mack
Wed Feb 10, 2016 8:33 am
Forum: The "Waiting Room"
Topic: "Waiting Room"
Replies: 6683
Views: 1501924

Re: "Waiting Room"

Finally made it through to the call center this morning. Filed all paperwork December 29 and they have recieved, but said they are still working on applications from mid December and it will still be a minimum of 3 weeks. Time is now moving even slower!
by 88mack
Wed Jan 20, 2016 6:29 pm
Forum: The "Waiting Room"
Topic: "Waiting Room"
Replies: 6683
Views: 1501924

Re: "Waiting Room"

Freedommachine wrote:
88mack wrote:Finger prints-Dec18th
CHL Class - Dec 26th
Paperwork submitted Dec 26th

No status change on line but have received all confirmations on submitted papers received. I've tried to call and email to ensure everything was submitted correctly but no responses to emails (sent twice) and anytime of day I call I get the "we're too busy to take your call" message.

Any thoughts as to when I should anticipate the plastic at the current rate and why we can't seem to get a response from them?

Thanks for the input!
It was 39 days from confirmation of documents received to being issued, but I still haven't received it in the mail. I think 6-7 weeks is about right. Also they aren't responding to emails and I've only been able to get past the "sorry due to high call volume" message after 5PM and then there is still a 30 minute hold time.
Thanks for the info'! Good to hear it's not just me.
by 88mack
Wed Jan 20, 2016 10:15 am
Forum: The "Waiting Room"
Topic: "Waiting Room"
Replies: 6683
Views: 1501924

Re: "Waiting Room"

Finger prints-Dec18th
CHL Class - Dec 26th
Paperwork submitted Dec 26th

No status change on line but have received all confirmations on submitted papers received. I've tried to call and email to ensure everything was submitted correctly but no responses to emails (sent twice) and anytime of day I call I get the "we're too busy to take your call" message.

Any thoughts as to when I should anticipate the plastic at the current rate and why we can't seem to get a response from them?

Thanks for the input!

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