TexasCHLforum.com

puma guy wrote: ↑Tue Jan 01, 2019 4:12 pm

WildBill wrote: ↑Tue Jan 01, 2019 3:51 pm

puma guy wrote: ↑Tue Jan 01, 2019 3:48 pm

rotor wrote: ↑Tue Jan 01, 2019 2:44 pm I have an electronic lock but this may help from another internet poster

"Quick follow up...so last night I took a 4 foot 4x4 and ratcheted it down in 3 places on the edge of the door." Apparently relieved pressure that was locking the door. https://www.calguns.net/calgunforum/sho ... p?t=641113

The dial is supposed to load up at zero and then you continue turning turn to 90 to release the lock to be able to open the door. The dial will not release the lever to allow wheeling the bolts.

My safes have marks on the dial and you have to go a couple clicks further to unlatch and release the bolts.

Thanks, Bill. I have gone to Cannons website but there's no help there. I have their phone number and my serial number for the safe and the . I don't know the model because I put all the paperwork in the safe..... you know for safe keeping. LOL! The dial will not load up and stop at the point that let's you open the lugs with the spoked wheel.

Yeah you probably have a copy of your combination locked in the safe too. ;)
If you have the serial number Cannon should have a record of the model number.
Did you give the spoked wheel and dial a good whack with the 4X4 in case there is something stuck or catching? ;)
I can't tell from your post if you have an electric lock. Mine do not.

puma guy wrote: ↑Tue Jan 01, 2019 3:48 pm

rotor wrote: ↑Tue Jan 01, 2019 2:44 pm I have an electronic lock but this may help from another internet poster

"Quick follow up...so last night I took a 4 foot 4x4 and ratcheted it down in 3 places on the edge of the door." Apparently relieved pressure that was locking the door. https://www.calguns.net/calgunforum/sho ... p?t=641113

The dial is supposed to load up at zero and then you continue turning turn to 90 to release the lock to be able to open the door. The dial will not release the lever to allow wheeling the bolts.

My safes have marks on the dial and you have to go a couple clicks further to unlatch and release the bolts.

puma guy wrote: ↑Tue Jan 01, 2019 1:33 pm I have a Cannon American Eagle gun safe with a dial combination that suddenly will not open. Anyone ever have this problem? It's about 12-14 years old and I recall reading in the manual that you might have to try one number off the original combination due to wear, but even when I try that with plus or minus one digit it will not catch on the opening point on the dial. If I can't get it open what are the alternatives? I assume drilling out would ruin the safe.

Sorry to hear about your predicament. I suggest going to the Cannon website and contacting them first. Take a picture of your safe and any information you have about the particular model you have. They can point you
in the right direction.

A few years ago I had a similar problem. I ended up using Liberty Locksmith in League City. They ended up having to drill the safe to get it open. it took them several hours to get it open [actually made me feel a bit more secure.
They repaired the lock and reset the combination. They had to order a couple of replacement parts, but it was very quick. I don't remember how much they charged, but I would recommend that you give them a call. Again having photographs and other info will help them give you an estimate.

If you need any other info send me a PM.