Search found 2 matches

by GlassG19
Thu Feb 25, 2016 9:53 pm
Forum: The "Waiting Room"
Topic: $140.00 Get You A Long Wait Time - Email Governor Abbott
Replies: 39
Views: 9876

Re: $140.00 Get You A Long Wait Time - Email Governor Abbott

Breny414 wrote:
jkb8705 wrote:there are issues with the DPS system. there are renewals taking anywhere from 60 to 100+ days. my fingerprints were lost in their database. it's a major issue that isn't being addressed. I emailed my state senator and he and his staff agree and will be looking into it. I do suggest emailing your reps, senators, and Abbott so we can see things fixed instead of being content with less.
Agreed. I don't have a problem with the time it's taking now because I know it's due to the influx of apps due to Paris, San Bernadino, Open Carry, etc., etc..State agencies can't just staff up that fast to meet a temporary demand. And if they could, new employees would have to be trained. But they could do a MUCH better job communicating with folks, and a good status tracking web tool would do the trick, I think. They should also update their website with current estimated processing times based on current demand for licenses.

Just some thoughts.

As you look back from 2007-2015 posts you see they are "dialing it in" so to speak,, is it close to perfect, no way, but I'd take the 2-3 months compared to 4-6 like it was not too long ago.
by GlassG19
Thu Feb 25, 2016 9:49 pm
Forum: The "Waiting Room"
Topic: $140.00 Get You A Long Wait Time - Email Governor Abbott
Replies: 39
Views: 9876

Re: $140.00 Get You A Long Wait Time - Email Governor Abbott

infoman wrote:The people who answer the phones don't process apps.

:iagree: if that was the case, 1-5 people a MONTH would get there LTC, they're just operators.
:tiphat:

Return to “$140.00 Get You A Long Wait Time - Email Governor Abbott”