Return to “How long for DPS to process your CHL”
Charles L. Cotton wrote:txinvestigator wrote:
I have to admit being surprised at DPS' overall handling of CHL applications. It's a great agency as far as law enforcement is concerned, but it sucks at administrating CHL. I have some ideas along the lines of what I've already mentioned that I plan to push in the TSRA Legislative Committee. Only time will tell if they will be accepted.
Regards,
Chas.
LOL Thats good to know Chas. Even at instructor school they tell us business days. Do you think the legislators might do something next session to help? Do we need to start a letter campaign to the Colonel of DPS?Charles L. Cotton wrote:DPS tries to claim they get 60 business days rather than calendar days, but that's not correct. The statute says not later than the 60th day after the date the department receives the application materials. Tex. Govt Code §411.176(b). When a statute is silent as to business v. calendar days, it's calendar days (common usage).
Chas.
They have 60 business days. You application had been there 48 business days on December 23.dejadoo wrote:txinvestigator,
Yes. I mailed my application certified on October 24, 2005, and the USPS website verifed that it was received on October 25. The letter they sent notifying me that they had received my application and providing my PIN # was dated November 14.
On what date did you mail your packet? Do you know on what date they received it?dejadoo wrote:I am new to this forum and am awaiting the arrival of my CHL. I am at 75 days, as of today, without any hiccups, i.e. fingerprint or other paper work problems to cause a legitmate delay. I have read this entire thread and have one question.
What recourse is available to us if DPS uses a bogus excuse, or does not offer an excuse, for not issuing a license withing the 60 day time frame?
December 25, 2005 was day 60 for me. I called on December 27 to inquire as to the status of my application. After the lady on the other end looked me up in the computer, I was told "it would be another week due to employees being off for the holidays".
I called again on January 4, 2006. Once again they looked my up in the computer and this time I was told that everything was complete. The lady on the other end said she "would not be able to get it in the mail that day, but she would mail it tomorrow".
I am just a few miles from the DPS office, so I expected it by this Saturday at the latest. And as everyone may guess, due to me posting here, it still has not arrived.
So, if I chose to raise a stink over this to whom would I direct my complaint?