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by joppaknox
Mon Jul 21, 2014 3:10 pm
Forum: The "Waiting Room"
Topic: Texas.gov online status check
Replies: 112
Views: 25614

Re: Texas.gov online status check

bigredski wrote:First post here. Thought I would share my experience so far. I took my class in January of this year, and within around 2 weeks I had completed the fingerprinting, application, and payment process. I then began attempting to submit everything online. I always seemed to get an error message when the upload appeared to be complete. I tried from multiple computers at work, and at home, using different browsers. Always getting the same error message at the end. I even used the "Contact Us" option to ask if the system was down, or if someone could offer any help. After 3 or 4 days, I did receive a reply back simply stating that there was "no attachment" with my request, which obviously did not answer my question. I eventually ended up mailing in all my paperwork at the tail end of April. Here I sit on July 21st with nothing and my status screen is blank with no "change address option" as some of you have described. I am former military from the 80's with no criminal background whatsoever. All paperwork was filled out correctly and mailed to the correct address on the paperwork. At this point, I have pretty much just erased the thought that this will ever happen, and have since quit logging in to get a status check, or getting a little excited when I go through the mail. Just thought I would share the story in the event that others are having the same experience. The system doesn't seem to be working as it should.
I would call them if I were you. sorry it is taking so long.

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