TexasCHLforum.com

fosterelli wrote:

fosterelli wrote:1/7/14: All docs uploaded & emailed through DPS website
1/18/14: Email stating all docs received and no further action needed
3/7/14: Website still says "application received, waiting on documents"

Called DPS, waited on hold for 19 minutes, told the wait is long and "it can take 90 days for documents to attach to application, and another 90 days for background check to be completed and license mailed".

What? There are people on here that filed after me and already have their license. I'm calling back on Monday and hoping to get someone who cares.

Ugh...
Just called for the 3rd time. This time I found out they "sent incorrect emails to people saying everything was received, but my electronic submission did not transmit the file attachments". WHAT?

So, no one before (in my emails or phone calls) could tell me this? So I sent it all again. How can I submit everything, wait two weeks to find out "all docs are submitted and no further action is needed"...and after almost 90 days find this out?

Here's hoping it's not another 90 days to find out something else is wrong.

The funny thing, my CHL in Portland, Oregon was literally a 30 day process. That's in liberal country with massive government. Here in Texas I fully expected a more pleasant and expedient process.

I have almost the same story except I'm on day 119! Received and email saying they had everything; finally after the third call they asked me to email all my info again and they would give it to a supervisor .... so, I did. Got a status update a week later that said my "special situation" info was not acceptable. My dd214 did not show an "honorable discharge .... only separation from the service"..... so I emailed the discharge papers and a week later get a letter in the mail requesting the same forms. Sent the forms back by snail mail the same day and still I wait! I don't think they even read email responses at all.....I have considered just getting chl from a State with reciprocity. I'm a lifelong born and bred Texan and really don't like the process nor runaround that I've experienced.

Good luck with that phone call. I've called twice. I'm on day 96 and still no updates other than an email six weeks ago that said they had all my paperwork .....