On my last renewal I did the online renewal and uploaded my DD-214 as well and thought I was good to go, waiting patiently on my new CHL. Mrs Anygun's went through slick and she got hers in a few weeks.baldeagle wrote:Welp. The state sent me a letter asking me to produce a DD-214. Strange, because I uploaded a PDF copy of it to them when I applied. I got the letter on the day my license expired.So I sent a copy to them through snail mail the next day. (9/14/2014). Now here we are on October 3, and still no license. So I called to ask about the status, because you can no longer check the status online. (The state is apparently reverting to the pre-internet days.) I am told my application is "proceeding" and they should be mailing my license out in "two weeks or so". Geez. Do they have to send them to Borneo for printing? This is ridiculous. I applied for renewal one month before the expiration date. I already had a license, so renewing it should be as simple as a quick background check and print. I followed their instructions precisely, including uploading my DD-214. If the state was a company, I would no longer do business with them. I'd find somebody who was more customer oriented. Nothing hurts customer service more than a monopoly.
DPS notified me my DD-214 did not state my service discharge type or conditions. I dug up my paperwork and verified I sent them my DD-1214 and not some other document like the gas bill or something. I resubmitted the documents and circled the information they said was not there. There was no movement on my application and they sent me a letter stating the same thing. I called and called and called and finally got through. The individual I spoke with found my app and we had a frank discussion on the ins and outs of DD-214s. He apologized for the screw up and told me he would get cracking on it.
The background check took forever it seemed. My expiration date passed and I went without a license for a bit. I used to have a Virginia, Florida, and Pennsylvania but I let them lapse since I rarely travel anymore.
I feel your pain, Bro.
Anygunanywhere